Shipping policy

Shipping Policy

We do our best to process and ship your order as quickly as possible. Here are the details of our shipping policy:

Processing time: Orders are processed within 1–3 business days.

Delivery time: Delivery times vary by location. Orders are usually delivered within 5–10 business days.

Shipping costs:
Germany: free
European Union countries: free
USA: free
Switzerland, United Kingdom and other international countries: €9.99

International shipping: We ship to Germany, all EU countries, Switzerland, the USA, the United Kingdom, Norway, Canada, Australia, New Zealand, Japan, South Korea, Singapore, Hong Kong, Malaysia, Israel and the United Arab Emirates. For deliveries outside the EU, additional import duties and customs fees may apply, which are the responsibility of the recipient. Delivery times for international shipments may vary.

Order tracking: As soon as your order has shipped, you will receive a tracking number by email.

If you have any questions about shipping or need help, feel free to contact us at info@pfotenvoll.shop.